AT&T 2-year Contract (One-time activation fees apply: first new line of service, $36; each new additional line, $26; contract extension, $18.)

AT&T 2-year Contract (One-time activation fees apply: first new line of service, $36; each new additional line, $26; contract extension, $18.)
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Customer Reviews:
Great Phone Service, Overpriced Data Plans (2007-04-24)
I switched to Cingular from a local carrier due to better coverage, phone selection, and pricing. I ordered through Amazon due to their amazing prices, and received the phones in a few short days. I must say, I have been very happy with the service in my town, with fewer dropped calls, stronger signals, and steady service. Just a couple of weeks ago, we had a bout of very nasty weather that knocked out cell service for most carriers in the area for nearly 8 hours. I never experienced a single moment of downtime.

My only problem has been with Cingular’s data pricing. I ordered a Samsung Blackjack for both myself and my wife, and was required to purchase unlimited data plans for both to receive the discounted rate. Not a problem, as I use alot of data anyway. However, the folks at Cingular have determined that the Blackjack SMARTPHONE running Windows Mobile SMARTPHONE Edition is not eligible for their SMARTPHONE data connect plan. Instead, they force you to purchase the PDA plan, which is the exact same, identicle plan, offering the exact same access, features, and bandwidth, for twice the price. Cingular’s ridiculously high data pricing will inevitably bite them in the long run. As soon as my 6 month agreement with Amazon to keep the data plans is up, they’ll be dropped or reduced.

I don’t understand the thinking of some companies these days. It’s far better to make smaller profits on more customers than to try to reap a fortune off of a few. It’s not shocking at all that so many companies these days go from fortune to failure in such a short time. Take heed, “The New AT&T”, people will only tolerate your greed for so long.Do not understand the consumers and their complaints!! (2007-03-30)
At the FIRST entry point, when selecting a phone/service plan there’s a very, very CLEAR and well-placed msg. by Amazon/Wirefly. It’s sad that consumers do NOT read the details (which is NOT even in small-font or hidden or anything - but *bang* on top of everything else) which states:

CONDITIONAL $250 Equipment Discount Included: Your price paid includes an Equipment Discount of $250 that has been provided to you in exchange for either activating a new, non-substitute line of service or renewing an existing line of service and your agreement that, for the 181-day period following activation or renewal, you will (1) pay your balance due each month and otherwise maintain your account in good standing, (2) not disconnect this new line of service, (3) not transfer this equipment to another line of service, (4) not transfer or port an existing phone number to this line of service, (5) not change your service rate plan to a service plan with a lower monthly service rate, and (6) not use this line of service to replace an existing line of service. If these conditions are not met, you hereby agree to pay and authorize Wirefly to charge your credit card $250 as reimbursement of this Equipment Discount without need for further approval.I Had A Good Exp. (2007-01-30)
Unlike many of these reviews that appear to be from dissatisfied customers, I had a very good experience w/ Cingular. I got the product I wanted (Razr Phone) w/ an excellent plan AND they transferred my previous cell # to the new phone w/ relatively little hassle. I am quite happy w/ Cingular all around. Hope that helps someone…I would not do it again if I had a choice (2007-01-09)
When I was buying a phone I was perhaps handled by some other company. Good luck with talking to customer service after you are on the contract. Be prepared to be on hold and get transferred between departments and waste precious hours of your life for nothing.Need advanced warning of non portability of old numbers. (2007-01-08)
The deal on the phones were great but I was not aware that I could not port my old phone #s from Sprint without voiding my contract with Cingular and incurr a termination fee. The solution is either stick with the new phone #s I was assigned and make EVERYONE concerned aware of this or return everything and start all over with a new contract with Cingular. I wish Amazon would have raised a flag too warn us about this BEFORE I purchased the phones. What a hassle for evryone concerned including Amazon.

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